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When Can I Expect to Receive My Refund?

  1. When we confirm the cancellation of your order, you will be refunded within 24 hours.
  2. When we receive your return and complete the inspection, expect a refund within 3-5 working days. The refund will be sent back to the same account it came from, ensuring the money is returned in the same manner it was received.
  3. If you originally paid with your PayPal account balance, you can expect to see the refund in your PayPal account immediately.
  4. If you originally paid with a credit card, please allow up to one billing cycle for the credit to appear on your bank statement. The timing largely depends on how quickly your bank processes the credit. We recommend against requesting a chargeback from your credit card company during the return process. Chargeback disputes can take time to resolve, so it's generally better to exercise patience and allow the return process to take its course. However, if you encounter an unusual delay, feel free to contact us for assistance.