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Has My Returned Item Been Received?

For returning an item, we recommend using a shipping service that provides tracking information as well as a signature requirement, which allows for confirmed delivery. Once we have received your package, we will inspect the item within 3-5 working days. After that, you will be provided with a replacement for an exchange or issued a refund.

If you would like to check the return status of your return, please contact us at

Please note that if a return is shipped without a tracking number, the customer will be held liable if the item is lost by the carrier, and no refund will be issued.